We don’t offer IMAP by default, so if you want to use IMAP please get in touch so we can enable this for your domain.
In whatever email software you are using, find the account settings and add a new account with the type IMAP. You’ll need manually configure the settings, here are some details on how to do this.
Add a new Account and choose the IMAP option.
Select “Requires a Secure Connection (SSL)”
Enter “993” into the corresponding port field
Check “Requires a Secure Connection (SSL)”
Check “Requires Authentication”
Enter “587” into the corresponding port field
Save and you’re done. This should now connect and start downloading mail. If you have any issues, please get in touch.
If you need to urgently check your email and this isn’t working, go to outlook.com and login there with your email and password to see your account.